Glossary of Digital Laser Printer Terms

A3– Refers to paper size 11″ x 17″ ( ledger). The term is commonly used to indicate the maximum paper size the Copier, Printer, or MFP can print on. A3 machines can sometimes print up to 12 x 18 sized paper, which can then be trimmed down to 11 x 17 printed edge to edge.

A4 – Refers to paper size 8 1/2″ x 11″ (Letter). The term in commonly used to indicate the maximum paper size the Copier, Printer, or MFP can print on. A4 machines usually can print up to 81/2″ x 14″ ( Legal) size paper.

ADF – Automatic Document Feeder. Located on top of the device, used to automatically feed documents into the scanner. Without an ADF you would have to place your documents on the platen glass by hand, which is very time consuming if you have multiple pages to copy or scan.

AES – Advanced Encryption Standard. An encryption standard in cryptography adopted by the U.S. Government.

AI – Adobe Illustrator File Format. A proprietary file format developed by Adobe for representing single-page vector-based drawings in either the EPS or PDF formats.

Annotations – Change or additions made to a document. Which include, sticky notes, highlighting, electronic tools to manipulate or alter a document, stamps (“FAXED” or “CONFIDENTIAL”), redacted (blacked out or whited out).

ASCII – American Standard Computer Information Interchange. A character encoding scheme that was developed in the 60s. The first ASCII character set was published in 1963. The control language was used as a control language for teletype machines and was based off of telegraph codes, then further updated for more modern devices. ASCII codes were used to represent text in  computers and other digital equipment that use text. And was the most commonly used character encoding language used on the World Wide Web until it was surpassed by UTF-8 in 2007. Many modern encoding schemes are based on ASCII.

ASP – Active Server Pages.A technology that simplifies customization and integration of Web applications.


Bar Code – The familiar pattern of vertical lines found on many products used for inventory, identification and encoding other useful information. This technology is used in document imaging to provide a means of increasing the speed in which documents can be cataloged for archiving.

Batch Processing – Inputting a large amount of information in a single step as opposed to dividing up the job.

Bates Stamping – Used primarily in the legal field for stamping images and documents with date & time and other information as they are scanned or processed. Some scanners, copiers and MFPs will have Bates Stamping available as an option. Named after the Bates Automatic Numbering-Machine or Bates stamper invented by Edwin G. Bates in the late 19th century.

BCC – Blind Carbon Copy. Used when adding sending email but you don’t want the recipient to show up on the distribution list. Since you never know who might be BCC on email you receive, be cautious when using the “reply to all” option. You might send information or comments to someone unknowingly.

BLI – Buyers Laboratory Inc. Independent provider of competitive intelligence, test and reviews on multifunction, copier, printer and fax products.

BMP – Bitmap Windows file format for storing images.

Boolean Logic – A technique used to control the scope of searches. searches can be widened or narrowed using Boolean Logic terms such as AND, OR, and NOT.

BPS – Bits Per Second. Measure of data speed for computer modems and transmission carriers which is equal to the number of bits transmitted or received each second.

Burn – Writing information on an optical disk such as a CD or DVD.

Bypass Tray – Located on the side of a printer, copier, or MFP. The bypass tray is normally meant to be  used for feeding envelopes, photo paper, heavy paper, transparencies, thin paper, glossy paper, labels, post cards, odd sized paper, etc. The paper path from the bypass tray is typically shorter and straighter than from the paper feed trays.  The bypass tray may also have a special set of feed rollers which will reduce the chance of misfeeds and jams when using media other than regular copy paper. Some people also use the bypass tray as an extra tray. That is no problem however bypass trays usually have a limit of 50-100 sheets, which is less than then typical 250-550 sheet paper trays.


Caching (of images) – An area resident in memory for the temporary storage of image files for later migration to a more permanent storage solution such as CD jukebox.

Catch Tray – Same as an exit tray. Catches completed documents.

CC – Carbon Copy. Copy of a note sent to an addressee other than the main addressee. The terms meaning originates from when carbon sheets were placed between pages so that a copy could be made.

CD – Compact Disk

CD-R – Compact disk Recordable. The CD can on be written on only once.

CD-RW – Compact Disk Rewritable. CDs with this designation can be written on multiple times

CD-ROM – Compact Disk Read Only Memory. The information on the disk cannot be altered.

CD-ROM DRIVE – The physical drive installed on a computer or as a standalone unit that is used to read  CD Disks.

CMYK – Cyan Magenta Yellow Black. The CMYK color model is a subtractive color model, used in color printing. Colors are reproduced using Cyan, Magenta, Yellow, and Black colored toner or ink. This is the process used by copiers, printers, and MFP’s. As opposed to a computer monitor, smart phone, or other mobile device with a screen which use RGB (Red Green Blue). CMYK is subtractive because part of the spectrum of light is absorbed and you only see the colors which are reflected by the toner or ink. RGB devices project the colors you see instead of reflecting color. Because of the two different color models and technologies involved (CMYK & RGB) the colors on your screen are going to be different than what gets printed out of you’re copier, printer or MFP. Depending on you’re devices adjustments are made to correct for the difference in color models.

Collate – Separating for easy identification by arranging pages in a desired sequence. For example, 2 sets of 2 pages sorted (1,2 -1,2) or 2 sets of pages grouped (1,1-2,2). Most modern copiers, printers, and MFP’s can do this electronically without the need of an additional sorter. Some machines can shift sort by jogging each set slightly to one side, or rotate sort by feeding letter sized paper alternating between short and long feed directions.

Color Calibration – A process of setting the reproduction of a known image to the known standard for that image, such as a test chart.

Compatible – Designed to be used in place of an Original Equipment Manufacturer (OEM) cartridge, part, or supply item. The quality of these items varies greatly. They are generally less expensive then OEM items, and can in some cases be of similar or better quality. Sometimes the compatible brands can be inferior to the OEM item. Experience is the best guide when dealing with compatibles.

Coverage – Used to describe how much toner or ink is on a piece of paper. Standard business documents are generally considered to have between 5% and 15% coverage.

CPC – Cost Per Copy. Cost calculated per copy based on the costs of supplies and consumable items for the device. Term replaced by CPP (Cost Per Page) since most modern copiers function as printers as well.

CPM – Copy Per Minute. The speed at which the device can deliver paper to the output tray. May be affected by stapling or finishing options. Term replaced by PPM (Pages Per Minute) since most modern copiers function as printers as well.

CPP – Cost Per Page – Cost calculated per page based on the costs of supplies and consumable items for the device.

CPU – Central Processing Unit. The brain of the computer, printer, copier, or MFP.

CRUM – Customer Replaceable Unit Module


DDNS – Dynamic Domain Name Server. A technology to map internet domain names to IP addresses. Similar to DNS but has the ability to work with Dynamic IP address.

DNS – Domain Name Server. A technology to map internet domain names to IP addresses. Works with static IP addresses.

De-shading – Often words or symbols to be emphasized on a page are highlighted or shaded. When you de-shade a page, you are attempting to remove the shading from any area where the scanner detects shading.

De- skewing – A page might be a little off-center when fed into the scanner, the image or text on the page may already be tilted off center, or the scanner itself might turn a page slightly. De-skewing corrects for this by attempting to aligning the page correctly.

De-speckling – When an image is scanned small speckles may be displayed on a page, especially on one that is a copy of an original. De-speckling attempts to remove the spots or speckles.

Developer – A technical term referring to a substance which mixes with the toner inside a development unit. The developer is to be changed at specified intervals by a technician. In the case of some cartridge based machines the developer is replaced when a new cartridge is installed.

DCCP – Datagram Congestion Control Protocol.

DHCP – Dynamic Host Configuration Protocol. A method of managing network devices through automatic assignment of IP addresses.

Dithering – Dithering scatters different colored pixels in an image to make it appear as though there are intermediate colors in images with a limited color palette. Creating the illusion of new colors and shades by varying the pattern of dots. Newspaper photographs, for example, are dithered. If you look closely, you can see that different shades of gray are produced by varying the patterns of black and white dots.

Document Imaging – A category of information technology which allows organizations to capture paper-based information and convert it to electronic images that are stored in a computer electronically.

DSPF – Duplexing/Dual Single Pass Document Feeder. Automatic document feeder capable of reading both sides of an original at the same time. A DSPF is much faster at reading 2 sided originals than Automatic Document Feeders which must turn originals over to read the other side. They are less likely to jam or mis-feed since originals are handled fewer times.

DTLS – Datagram Transport Layer Security.

Duplex / Duplexer – Printing on both sides of the paper. 2-sided copies. Many modern machines have this available since it was required for compliance with the energy star program. Printing on both side of your paper can reduce your paper usage by 50%. With the advent of stackless duplexing this feature is way more reliable than it used to be. Having a duplex unit on your machine also saves the time it would take to reload the paper in the machine to print on the other side.

Duty Cycle – Term used to describe the amount of pages which can be handled from a particular device (scanner, copier, printer, fax, MFP) calculated on a monthly basis. This is frequently overstated by manufacturers to be competitive with the other manufacturers overstated claims. Duty Cycle is not to be confused with the recommended monthly volume which is the amount of pages per month actually recommended by the manufacturer for the device. The recommended monthly volume is usually pretty close to what the device can realistically handle on a monthly basis. Here is an example, XYZ Printers Duty Cycle is 120,000 pages per month, actual recommended monthly volume for the same printer is 4,000 pages per month.

DVD – Digital Video Disk. An optical disk like a CD that can be read and written on. DVDs can hold more information and support more data formats than CDs.


EDM – Electronic Document Management. The process of storing and retrieving documents, both scanned images and electronic files, in a centrally controlled and secured location.

Embedded Web Page – Web page generated by some copiers, printers, and MFPs which can be accessed by using a standard web browser like Internet Explorer, Chrome, or Firefox. By typing in the machines IP address users and administrators have access to the machines status (toner & paper levels etc.) and can make changes to the machines settings without having to be at the machines operation panel. Some settings can only be changed through the machines embedded web page.

EPS – Encapsulated PostScript.

Ethernet – System for connecting a number of computers to form a local area network with protocols to control the passing of information.


FAT – File Allocation Table.

FCOT – First Copy Out Time. Time it takes for the first copy to print after the print button is pushed or a print command is sent. FCOT should include the time it takes for the machine to come to a ready state while warming up.

Finisher – Accessory which provides finishing touches to a print job. Stapling, 3-hole punching, and folding are common additional features provided by finishers.

FTP – File Transfer Protocol. Protocol used to transfer files from one host to another host over a TCP based network such as the internet.

Full-Text Indexing and Search – Technique for searching digitally stored documents which enables the retrieval of documents by either their word or phrase content. Each word in a document is indexed into a master word list which registers each occurrence of the search word or phrase and can point to the documents where each word or phrase appears.


Gateway – A connection or interchange between two networks.

GIF – Graphics Interchange Format. Compressed image files which reduce transfer time. GIFs can be animated, but without sound.

Gigabyte – One Million Bytes. Typically used to refer to the storage capacity of a Hard Disk Drive (HDD), size of available Random Access Memory (RAM) and network transmission speed. Up-to-date Printers, Copiers and MFPs commonly have HDD of 40GB and up, 1gb of RAM and up, and be capable of GB network speeds. Inexpensive equipment may have less than the stated capabilities, and still perform as needed, however any equipment used in a heavy work environment should have the stated capabilities as a minimum.

GLBA – Gramm-Leach-Bliley Act. Act to protect consumers’ personal financial information held by financial institutions.

Grayscale – A method of reproducing images in varying shades of black, white, and gray vs a simple black and white reproduction. Most modern printers, copiers, and MFPs will have this option. Also known as Scale-to-Gray.

GUI – Graphical User Interface. Allows users to use a mouse or touch screen to control a device. Before GUI computer commands were given by typing with a keypad at a command line prompt on the monitor.


HDD – Hard Disk Drive. Device for storing and retrieving digital information and is used for spooling print jobs from the network and storing them until the printer, copier, or MFP is ready to print the job. They are also used to store files on the device for quick retrieval and printing.

HIPAA – Health Insurance Portability and Accountability Act. Act mandated by Congress (1996) to establish standards for the privacy of individually identifiable health information.

HTTP – Hyper Text Transmission Protocol. The foundation of data communication on the World Wide Web


ICC – International Color Consortium. Formed by eight industry vendors to create an open, vendor-neutral color management system which would function transparently across all operating systems and software packages.

ICC Profile – Approves color management standard for specifying the attribute of imaging devices such as scanners, digital cameras, monitors and printers so that the color of an image remains true from source to destination.

ICMP – Internet Control Message Protocol. Commonly used for network utilities.

ICR – Intelligent Character Recognition.

IEEE – Institute of Electrical and Electronics Engineers Standards Association. Leading developer of global industry standards in a broad range of industries including Power and Energy, Biomedical and Healthcare, Information Technology, Telecommunications, Transportation, Nanotechnology and Information Assurance.

Image Shift – A feature which allows the shifting of the printed image to moved to allow extra room for binding, stapling, 3-hole punching etc.

IMAP – Internet Message Access Protocol. A protocol for retrieving email. It is useful when accessing email from the mail server with multiple devices, such as a computer and your smart phone. This protocol allows you to retrieve the messages without having them automatically removed from the mail server when accessed as it would with POP 3 protocol.

Interposer – An add-on accessory for a copier, printer or MFP that provides the ability to insert pages to a finished set without sending them through the machine. For example a pre-printed cover or slip-sheet.

IP Address – Internet Protocol Address. Needed by each device connected to a network in order to be identified and managed. Each computer, printer, scanner, copier, MFP, and anything else connected to a network is assigned and identified by an IP Address.

IPC – Image Processing Card, Graphics Card, Video Card. The primary function of the card is the rapid compression and decompression of image files.

IPM – Images Per Minute. An IPM rate indicates the number of single-sided letter size sheets that can be scanned per minute.

IP SEC – Internet Protocol Security.

IPX/SPX – Internetwork Packet Exchange / Sequenced Packet Exchange. Communication Protocol used by Novell networks. TCP/IP has mostly replaced this outdated protocol.

Isis Scan – Image and Scanner Interface Specification. ISIS is a proprietary scanner interface developed by Pixel Translations, Inc. TWAIN on the other hand, is a standard scanner interface developed by a non-profit consortium of companies that develop scanners and other input devices. Many vendors are moving away from ISIS since one has to pay a royalty to include ISIS drivers in one’s software.

ISO – International Organization for Standards. Promotes the development of standardization to facilitate international trade in goods and services. And cooperation in economic, intellectual, scientific, and technological fields of development.


JPEG – Joint Photographic Experts Group. A set of standards and file format for compression of digital color images.

Jukebox – A mass storage device that holds multiple optical storage disks and loads them into a drive.


KBPS – Kilobits Per Second. A measurement of data transfer speed over a network. Measured in thousands of bits per second.


LCD – Liquid Crystal Display. Low-power, flat panel display used in many digital devices to display numbers or images.

LCT -Large Capacity Tray. Add-on accessory for a copier, printer, or MFP that allows for large amounts of paper to be loaded, typically in the range of 1,000 to 3,000 sheets.

LDAP – Lightweight Directory Access Protocol. Application protocol for accessing and maintaining e-mail addresses in a central server over an IP network.

LED – Light Emitting Diode. Semiconductor device that emits visible light when an electric current passes through it.

LSU – Laser Scan Unit. Used in printers, copiers, and MFPs that use laser printing technology. The laser is used to digitally write information on the drum surface.


Mapi – Mail Application Program Interface. MAPI allows a local email client to access email messages that reside on a remote server. MAPI is a technology used for receiving email messages.

Media – A term used to describe the material you are printing on with your printer, copier or MFP. Modern machines can handle more than regular copy paper so the term media is used to include labels, transparencies, photo paper, glossy paper, thick paper etc.

MFD – Multiple Function Device. A device that can perform multiple functions such as copying, printing, scanning, and faxing. The term MFP or Multiple Function Peripheral is also used to describe the same devices.

MFP – Multiple Function Peripheral. Also known as Multiple Function Printer. A device that can perform multiple functions such as copying, printing, scanning, and faxing. The term MFD or Multiple Function Devices is also used to describe the same devices.


NAT – Network Address Translation.

NNTP – Network News Transfer Protocol. Protocol used for transferring newsbetween news services.

NETBIOS over TCPIP – Translates NETBIOS names to IP addresses. A networking protocol that allows legacy computer applications relying on NETBIOS API to be used on modern TCP/IP networks.

NIAP – National information Assurance Partnership. Common Criteria program administrated by collaboration between the National Security Agency and the National Institute of Standards regarding the technology involved in document security.

NIC – Network Interface Card. The required hardware to connect a copier, printer, or MFP to a network via an Ethernet cable.

NIST – National Institute of Standards. Federal technology agency that works with industry to develop and apply technology, measurements, and standards.

NSA – National Security Agency. Intelligence agency of the U.S. governments Department of Defense responsible for the collection and analysis of foreign communications, foreign signals, intelligence, and protecting U.S. Government communications and information systems from similar agencies elsewhere.


OCR – Optical Character Recognition. Software designed to translate text images into machine editable text.

OEM – Original Equipment Manufacturer. This refers to cartridges, parts, or supply items either manufactured by the original manufacture or a manufacturer authorized to do so by them. In most cases OEM items are considered to be the most reliable. There are exceptions however. Experience is the best guide when deciding if it is best to use OEM or aftermarket compatible items.

Off Line – Stored data that is not connected to or accessible by  your computer or network.

On Line – Stored data that is connected to and immediately accessible to your computer or network.

OSA – Open System Architecture. Open development platform to let network applications control a Sharp MFP through bi-directional communication. Allowing users to interact with business applications directly form the front panel of the MFP.


PAU – Printer Administration Utility. Network device designed to speed up the installation and configurations of all connected Sharp devices. Replaced by SRDM for current models.

PCL – Printer Command Language. Proprietary software that instructs a printer how to print a page. PCL Level 6 streamlines the graphics and font commands, reducing the amount of information that has to be sent over the network to the printer.

PDF – Portable Document Format. File format that captures all the elements of a document as an electronic image to view, navigate, print or forward to someone else.

PDL – Page Description Language. Specifies the arrangement of a printed page through commands from a computer that the printer carries out.

Pixel – A single dot in an image or on a screen.

Platen – The flat glass where you place the original to be copied. The lid which covers the platen glass may be referred to as a platen cover.

PM – Preventive Maintenance. Replacement of device components (consumables) at scheduled intervals to help maintain optimal production.

POD – Print on Demand. Printing of documents on an as needed basis.

POP3 – Post Office Protocol. An application to retrieve e-mail from a remote server over a TCP/IP connection.

PS/PostScript – Adobe programming language that describes text and graphic elements on a page to a printer, copier, or MFP.

Post Sheet Inserter – Add-on accessory for a copier, printer, or MFP that provides the ability to insert pages into a finished set without having to run them through the machine.

PPM – Pages Per Minute. Rating to indicate the maximum number of letter size (unless otherwise stated) pages that can be printed by a cpier, printer, or MFP in one minute.

Print Controller – Generally refers to the RIP (Raster Image Processor) and the NIC (Network Interface Card).

PWB – Printed Wire Board. Same as a circuit board. A rigid flat board to which electronic components are mounted.



RAID – Redundant Array of Independent Disks. RAID is commonly used as a general term to describe computer data storage schemes that can divide and replicate data on multiple physical drives.

RAW – Files which have not been processed and are not ready to be printed or edited.

RADF – Recirculating Automatic Document Feeder. An automatic document feeder that has to recirculate the paper to turn it over to read the other side.

Raster /Rasterized – A method of representing an image with a grid (or map) of dots or pixels. Typical raster file formats are GIF, JPEG, TIFF, PCX, BMP, etc.

Ream – 500 sheets of paper. 1 case of paper contains 10 reams or 5,000 sheets.

R.E.D. – Remote E-Mail Diagnostic. Enables key operators, IT managers and Sharp Authorized Service Providers to automatically receive e-mails regarding specific device notifications.

Redaction – To obscure or remove (text) from a document

Resolution – A measurement of how detailed a digital printer, copier, or MFP can scan and print a document or image. Printing and/or scanning at higher resolutions takes the machine more time to process. In the case of scanning a higher resolution will result in a larger image file. Because of these factors the default settings are usually set below the machines actual capabilities to provide a balance between speed, size, and quality. 300×300 dpi is considered good enough for most business purposes.

RDF – Recirculating Document Feeder. Another type of ADF or Automatic Document Feeder.

RDH – Recirculating Document Handler. Another type of ADF or Automatic Document Feeder.

RFID – Radio Frequency Identification. Technology that uses electronic tags for storing data and identifying items.

RGB – Red, Green, Blue. Color system used to disply images on a screen such as a computer monitor, smart phone or other portable device with a screen.

RIP – Raster Image Processor. Device responsible for taking the output of the print driver and turning it into raster (line) information so that the laser can reproduce the image on the drum line by line.

RoHS – Restriction of Hazardous Substances. The RoHS directive aims to restrict certain dangerous substances commonly used in electric and electronic equipment. Lead, Cadmium, Mercury, Hexavalent chromium, Polybrominated biphenyls and Polybrominated diphenyl ethers are among the restricted substances.

RSPF – Reversing Single Pass Feeder. Automatically feeds single or two-sided originals eliminating the task of placing each document by hand.


Scalability – The capacity of a system to expand without requiring major reconfiguration.

Scale -to-Gray – A method of reproducing images in varying shades of black, white, and gray vs a simple black and white reproduction. Most modern printers, copiers, and MFPs will have this option. Also known as Grayscale.

SCSI – Small Computer Systems Interface. Pronounced “Skuzzy”. The updated SCSI standard is SCSI II or Fast SCSI.

SCTP – Stream Control Transmission Protocol.

SIP – Session Initiation Protocol.

Simplex – Refers to single-sided printing or scanning. Duplex refers to printing or scanning on both sides of the paper.

SFTP – Secure File Transfer Protocol also SSH File Transfer Protocol.

SMB – Server Message Block – Operates as an application-layer network protocol. Mainly used for providing shared access to files, printers, serial ports, and other communications between nodes on a network.

SMB Scanning – A process where the copier, printer, or MFP logs into your workstation (computer) or server like a user on the network in order to write a file into a designated folder. This method is preferable to finicky software file scanning utilities and typically does not conflict with firewalls or third party software such as anti-virus software. Depending on how the SMB Scanning was setup, a change to the users login or password will cause the scanning to fail. Setting the device up with it’s own user ID and password will avoid scanning failures when the user changes their login ID or password.

SMTP – Simple Mail Transfer Protocol. Internet standard for electronic mail (e-mail) transmission across Internet Protocol(IP) networks.

SOAP – Simple Object Access Protocol. Communication protocol that allows a program to communicate with another program or operating system using the World Wide Web’s Hypertext Transfer Protocol (HTTP) and it’s Extensible Markup Language (XML).

SQL – Structured Query Language. A special purpose programming language for managing data contained in data bases.

SRDM – Sharp Remote Device Manager. A server based tool that provides administrators with centralized management, maintenance, auditing, and support capabilities.

SSID – Service Set Identifier. The public name of a wireless network. All of the devices on a WLAN must employ the same SSID.

SSL – Secure Socket Layer. Commonly used protocol for managing the security of a message transmission on the internet or through a network.


TCO – Total Cost of Ownership. Calculation of the entire cost associated with the operation of a printer, copier, or MFP over the expected lifetime of that equipment.

TCP – Transfer Control Protocol.

TIFF – Tagged Image File Format. An industry standard method for storing scanned images. TIFF format files save detailed image information with each pixel, resulting in a relatively large data file.

TLS/SSL – Transport Layer Security. Transport Layer Security (TLS) and its predecessor Secure Sockets Layer (SSL) are cryptographic protocols that provide secure communications on the internet. TLS and SSL encrypt the segments of network connections at the application layer for the transport layer using asymmetric cryptology for key exchange. And symmetric encryption for confidentiality and message authentication codes for message security. Various versions of the protocol are used in web browsing, email, internet faxing, instant messaging, and voice over internet protocol (VOIP).

TLS – Transport layer Security. The protocol allows client/server applications to communicate across a network in a way designed to prevent eavesdropping and tampering.

Twain Scan – Technology Without An Interesting Name. A widely used scanning technology that allows a user to scan documents or images directly into an open program (like Photo Shop) without having to scan the item into another program first and then import it into the desired program.


USB – Universal Serial Bus. Connection technology for attaching periphal devices to a computer, providing fast data exchange.

UDP – User Datagram Protocol. Simple transmission model with a minimum of protocol mechanisms, it has no handshaking dialogs, suitable for streaming data.


VDP – Variable Data Printing. On demand printing in which the elements, both text and image can be changed or customized on each piece of direct mail.

Vector – The quantity or phenomenon that has two independent propertis: magnitude and direction. The term denotes the mathmatical or geometrical representation of such a quantity.


WINS – Windows Internet Naming Service. Was the core name resolution protocol of Windows 95/98 and NT4, before Microsoft adopted DNS in Windows 2000. Without a proper and reliable WINS setup your clients will behave unpredictably when attempting to locate other computers and services on the network.


XML – Extensible Markup Language. Used to define documents with a standard format that can be read by any XML compatible application.

XMPP – Extensible Messaging Presence Protocol. Instant messaging protocol.



Zip – A file compression format which reduces the size of large typically text based files (image files use their own form of compression). The zipped files take up less storage space and can be downloaded or uploaded much faster due to their smaller (compressed) size. A zipped file must be unzipped (uncompressed) which restores the file to it’s original size. Microsoft Windows has built in zip support since 1998. Apple has built in zip support in Mac OS X 10.3 and later. Other utilities are available to manage zip files including WinZip and PKZip.

End of Glossary of Digital Laser Printer Terms